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Great customer service! Very knowledgeable about the safety features and provided demonstrations. Rich was able to answer all my questions. It was a great car buying experience. I came in for a scheduled oil change and left with an upgraded vehicle! However- service dept is terrible with customer service! And that's every time I come in. No one greets customers in the building. I stood there for over 10 minutes waiting for help while Jarret acted busy. It took over 20 minutes for the guy to drive my Equinox back for an oil change while I was waiting. The only friendly face in SERVICE was Angelo but I believe he's at a different location now. I've complained about SERVICE issues before regarding customer service. Not to mention the receptionist that booked my oil change appt for the same day told me to go in and ask for BRIAN. I stood there asking for Brian at the counter and was told he doesn't even work there any more. Get new Service desk staff or train them well please! I dread bringing my car to Regal Chevy service because of the poor staff.

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This man went above and beyond to get us into the vehicle we wanted! He still checks up on us occasionally!! He went so far as to come to our home with us to obtain the insurance information that we forgot!

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This dealer is so efficient I was in and out in two hours. I had already picked the vehicle online but they had me out fast. The finance office is the best a half hour!! Thanks Pete and Charles!

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I have bought many cars over the years. This has been, by far, the best experience. Deon Box was the best Salesman and never made me feel pressured or rushed. Everyone I have dealt with, from Sales, Finance, and Service, has gone above and beyond to make sure I have been taken care of. I highly recommend them and will definitely be making Regal Kia my "go to dealership

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The experience i had previous to purchasing my car was a real depressing situation I want to thank all of the employees that worked me to purchase my vehicle

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It's always a pleasure to visit your dealership The people are very professional and are extremely knowledgeable

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Friendly and helpful staff

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Leah from the sales team was excellent! From ordering through delivery she kept me informed every step of the way!

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All good

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Don't usually post reviews, but I personally hate car dealerships and this location did everything right (for me). I bought a used SUV with close to no "dealership pressure". Kelley was the salesman who took my call and I told him "I just wanted to look and if I found something we would talk". He showed me what their used inventory was, I found something that would do and we quickly talked the numbers. Satisfactory experience, but the next part is why I'm posting a review.My vehicle came with a 3,000 mile warranty. About a week after driving my left tail-light 100% goes out. I figure it's just a bulb so I go to swap it out and realize everything electrical is off and upon moving the wiring around I could get it to turn back on (until it grounded/shorted/whatever). So having the warranty, I schedule appointment and they "fixed it". Except a month later and passing the 3,000 mile mark, tail light goes out again. This is within a month of of the original repair. So I call the service department and Jared (talk to him) tells me that they needed to diagnosis the vehicle as it was documented as a "bulb replacement" when I originally took it in. Honestly, I thought this was going to be the start of a bad experience (since it was documented as a bulb replacement and warranty expired they wouldn't correct the issue). But I was proven wrong, Steve and Jared listed to my story, Shawn Bryant approved the correction, and they figured out what the issue was.Even listening to Jared with other customers, you could tell he was honestly doing what was in his power to get you squared away. Overall, 100% satisfied with this location (Bartow Rd).

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Never thought we'd walk in just to look, and walk out a new Colorado owner. Found exactly the vehicle I was looking for. Rich in sales very personable, a pleasure to work with. Took time with us, made us feel comfortable, answered all our questions and concerns. Looking forward to being a Chevy owner again ( last time was a '66 Impala!). I have never looked forward to buying a vehicle at a dealer, as we've had some very unpleasant experiences in the past with others, but this was a very nice experience.

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Excellant customer service with my guy Misael Ortega. Came back two days later and got another. Go check them out.

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Excellent customer service with Misael Ortega, he really works with you and what you want in vehicle. Regal really listened to the price I wanted to pay. Will get all my cars from them.

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Worked with me to ensure I got my new vehicle at the price I wanted. Salesman was awesome and provide complete customer satisfaction. I will do business again with Regal.

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Great place to buy a car Sell guy was very nice I did a lot for me to get in my truck very appreciate it

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I brought in my SUV for maintenance and had a very positive experience with Jessica Torres (Service Advisor). She was very helpful and always kept me in the loop with what was happening with my vehicle. Will be back again!

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Misael Ortega was such an amazing sales specialist. If you are looking for a car ask for him! He was amazing

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Really excellent service! Misael Ortega went way beyond and above for me, ensuring that I received nothing but the best deals for my new vehicle! Best salesman, hands down! Over the moon excitement!

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Rich was absolutely amazing and very patient with me! I was a first time buyer and I am so happy I picked Regal! Thank you so much Rich you’re awesome!

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Always a pleasure to work with consistent people. It matters! Jarrett always calls to keep me in the loop or returns my call within a decent timeframe if I miss him. Mike (the driver) never fails to carry on a good conversation. These' s guys are keepers!

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I would like to thank Rich Bridges for a great car buying experience. Rich was very diligent in working with us for the best price and a quality vehicle. Rich was eager to make the sale but with no pressure on our part. He was quick on getting back to me by phone and always had the information needed. Closing the deal was easy with Rich , Zaq and Charles doing the final documentations. For a car sale to be in and out within 2-3 hours is a miracle, But, It happened. So in Closing , when anyone is looking for a great deal , Just ask for Rich Bridges and I am sure it will happen. Larry J Boudreau

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Rich was awesome thanks again for making this experience great for me and my family you made it simple an easy even without me being present

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Very good experience. The sales person Ray was very good as well as the staff that I met. Was a very pleasant experience. I would recommend Regal Dealerships

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Rich is great helped me get out a bad car situation with the car I had before and got me in a new 2020 malibu I highly recommend rich for all your car needs

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had an amazing experience, Rich knew exactly what I was looking for, Zaqureray and Charlie helped get me into it! Thanks for the wonderful experience!

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