Customer Testimonials
Excellent service representative. Excellent maintenance service. Clean facility. Knowledgeable mechanics. Timely repairs. Courteous. Professional. Cost is steep but reasonable
Dealership had appointments available. Staff was pleasant and provided clear information as to the issues with my vehicle. Additionally, they provided transportation to my place of employment while my car was being fixed.
I was pleased how quickly they could help me get my car done quickly.
Jared was very pleasant and helpful.
Emmy was very kind and professional.The experience was peaceful.
Jared is one hell of a service advisor! Always gets everything done in a timely and efficient manner
Exceptional customer service
They did a good job of replacing my 3 wore out tires.
Sunset was my car salesmen. Excellent service, very honest guy. I felt very comfortable having him as a salesmen and he's a funny guy full of laughter.
Great! Professional and swede selection of cars.
The usual great service I always get at Regal Chevrolet.
Bought a 2021 Silverado from Sunset. From the 1st phone call to driving the truck off the lot, he was AMAZING. He actually listens to what you say and works so hard to get you what you want. I would totally recommend Sunset to anyone. NO PRESSURE sales and GREAT personality.
I recommend regal Chevy to anyone who looking to buy a car service was awesome and sunset was really helpful
I was looking to surprise my husband with his dream of owing a truck, I had very little time, and was not sure what I was looking for Sunset was so kind, and so patient with me. He talked to me on the phone, made sure I had everything I needed in hand to stop by 20 min before closing to get the deal done. I highly recommend Sunset Flemings! Thank you so much!
They worked out the details and delivered the vehicle 100 miles to my front door. Very nice people and excellent customer service.
Sunset the sales rep was selling me a 2015 corvette stingray and was very conscience about the deal even though he didn't know much about corvettes he tried to answer all my questions or had someone get them for me Update 01/07/2022 As a repeat customer sunset was very conscience as before and took his time in selling the other corvette to me I probably wouldn't of bought the car without his involvement
Sunset was incredible to work with! He showed me my options to find the vehicle that I wanted and was great through the whole process. I highly recommend the dealership and would strongly recommend asking for Sunset directly.
Thank you Misael Ortega this is are 4th car that we buy here at Regal and will continue to purchase here as long as we are treated like Misael treats people. Thank you, Regal Lakeland
We just worked with Sunset Flemings on a used car purchase and he was amazing! It was a great experience over all. Finance was also a pleasure to work with. We continue to come to Regal for new and used car purchases because they have always been great to us. We have been customers for over 15 years and will continue to go to them for our car needs. Can’t recommend the enough!
Great
Sunset Flemings made this all so easy and fun! Highly satisfied and would recommend!
Matthew is Simply the most Patient Salesman! So easy and smooth with my purchase. Straight to the point, awesome and very understanding with my parents, that speak little to no English! I would DEFINITELY choose Matthew for any of my Future car purchases. GO TO MATTHEW MCKAY for any vehicle purchases!
Such an easy trade in and new buy! Thank you Sunshine Flemings! Would definitely recommend him for all of your buying needs. He was quick but we were still given lots of information. Very friendly, and great conversation while waiting for paperwork. Thank you again Sunshine and Regal Chevrolet!
Ricky Custodio was an awesome sales man. If the car buying experience could be anything but painful, Ricky made it a little more fun. If you need a car, go see this guy. You won't regret it.
This was the fifth place I stopped to car shop. Used cars are very hard to come by at this point. But, I met with an awesome salesman named Sunset. I'm here to tell you, I couldn't have asked for anything better. He was a real guy who didn't give me that typical "car salesman" vibe. We talked, got to know each other, and developed a great rapport. I found a car that I wanted. He stayed in contact with me on a regular basis as deals were being made and things were happening. We ...
My adviser, Melissa, is outstanding! Her professionalism, knowledge and kindness are unmatched. I trust her to recommend the services I need.
We had a WONDERFUL experience working with Sunset at Regal Chevrolet over the weekend!! He was professional and very knowledgeable! We couldn’t be happier with our new 2022 Tahoe purchase!! He would definitely get our business again and would absolutely recommend working with him for anyone looking!!
I hate car shopping with a passion, and I had to buy a car. I went to multiple other dealers in The area and almost all of my trips and did in tears. Regal was my last and best stop! We were there for under two hours and left with a new car and no tears
I spent over a week car shopping and it ended up in tears after every other dealer. Regal made it so easy and so much fun to get a new car and the team at regal was just so awesome! Thank you to Matt especially for making the car buying process so easy!
Sunset was absolutely amazing. He was very helpful and knowledgeable as well as patient. He helped me get the vehicle I wanted and was very friendly. I would definitely do business with him again if necessary and would refer others to him as well.
I've had a wonderful experience with Sunset Flemings. He does in fact sell an experience not just a car.
Great experience from start to finish. Pete did an awesome job. Very happy with the process.
Sunset took the time to help us get our car in the late evening on a friday night great service great experience
Everything was handled efficiently and the staff are a pleasure to deal with
Best in the business, if you stop by regal Chevy Matt is the guy to see.
What a great experience with Sunset!
What a great experience with Sunset Flemings. Not what I expected. He focused on our needs and what was important to us. Thank you as we are now new Truck owners.
Jarrett handles my suburban needs and does an excellent job. He’s an asset to your company
I really have a good experience here. I my first time to buy a car. My dealer Sunset did a wonderful job, he is a very very nice person.
Well this being my very first experience at a dealership went very well
Very pleasant
regal is amazing, the best!!!
This dealership has help me out to get a car I wanted. I am thankful to Sunset F., he is an awesome guy and great salesman. He push his way to help to get where I am comfortable in my car situation. I do recommend anyone that looking for a car. Ask for him. He will do anything help out and not only him, they also have a great team to help anyone. Once again thank you sunset and regal Lakeland Chevy.
Jared is a true blessing. I was having the worst day ever and he was able to squeeze me in same day and had my car fixed and good as new again. I cannot thank him enough. He is always friendly and professional and very knowledgeable. Jared deserves a promotion, and free lunch.
Great..staff very friendly and informative. Nice comfortable waiting area.
We loved our experience at Regal. Sunset helped us out today. He reassured us throughout the whole process. Said he would hold a car for us, came in on his day off to sit down with us and lock in our new car purchase. Great person, not pushy, even better experience.
Friendly staff in the service department. Quick service. All questions were answered without hesitation.
I needed a car they even delievered it for me. Nice polite staff & get service. Thank you for your help.
Updated. Jared in service did his best to make a good outcome out of a problem with GM’s parts division.
Sunset sold the experience of buying a vehicle. Very happy with my purchase. Thanks again
Pleaseeeeeee drive over and let Sunset Flemings assist you with your next vehicle purchase. From the moment I walked in the door he was extremely nice. He is relatable and will help you get the car you want and deserve. I’m beyond pleased with my experience. I also want to acknowledge Issa Bendeck. This guy is awesome. He also helped me get a great deal. The atmosphere at regal Chevrolet is beyond words! THANK YOU!
Had a great experience all The time on my Services with Jarrett from start to finish. Went for an oil change and inspection. Jarrett is always very nice and took the time to explain the results. I never felt pressured cuz Jarrett al ya are getting everything done. Ramon Sosa
Feels great and quiet
I'm satisfied I always ask for Jarrett Schrum to be my service advisor because of the high degree of his knowledge and professionalism and just generally an nice person.
i love everytime i come in im treated better than i have ever been at a car lot thank you all
This is the 7th vehicle purchased from regal Chevy will not buy from anywhere else Matt McDowell is our go to guy with every purchase
They have bin Grate.
Knowledgeable, helpful, but not high pressure.
Never disappointed with the service dept..
very nice place to go and they make you feel walcome
Pete was awesome he helped me right away we found a brand new car !! And he made it hassle free I’ll be sending anyone looking for a car to him !!! Thank you !
Chris my advisor was great, handled all my problems, and smiled all the time.
Always helpful and looking out for my best interests. Great vehicle care, great customer care, transparency in cost, whether for service or for vehicle purchase.
Sunset took care of us today and he was excellent! Very friendly and knowledgeable about the car and explained everything in detail.
Wonderful place. My wife and I just bought our second car from this location. Sunset was excellent and a pleasure to work with.
Excellent service, Ricky the salesman is a nice guy, friendly and polite.
Job well done My rep is Jarrett and he always get my issues resolved 👍🏻 I was in and out in no time
Sunset was an amazing rep! Really thorough with explaining everything and working with my financial needs. definitely will recommend him to anyone looking into buying!
I had excellent service with sunset he was most cooperative and most patient with me and I really appreciate it will gladly recommend him to anybody thank you
It was great
Pete and the rest of the staff were awesome to deal with.Charles made our finance experience very easy. The team was prompt in there responcw
Warm friendly manner. miracle workers.
Always professional, quick, and friendly
Chris is an amazing advisor. He explained everything to me and told me what was going on with my car before doing anything to it. Thank you very much Chris! I appreciate you and your help!!!
Jarrett was awesome to deal with. He was informative about the items that need to be addressed with my vehicle but he wasn't pushy. He handled the extended warranty claim and all. It was a pleasant experience when normally vehicle repairs aren't pleasant at all. Thanks! I will return!
Out of all my car buying experiences, this by far was the was the best. Everyone was kind and helpful. They worked with me to get the payments I wanted and had me on my way.
Pete was great! Had a fast and smooth transaction
Thank you so much for fixing what another dealership didn’t put back together correctly and making sure my car was safe to drive again. I really couldn’t be happier. Chris( one of the service managers) was amazing. For a busy as he was he made sure to call me and keep me updated on what was going on, had me take him for a ride to make sure the sound I was hearing is what he was hearing too. Very happy with the service and staff. I’ll continue to take my car back their. Thank you again ...
Great customer service. They were able to help us when no one else could. Very friendly and understanding of our situation. Glad they were around to help us
Sunset flemings is amazing guy really helps u with what U need I really recommend this person
Excellent customer service very friendly 👍
Extremely professional and approachable. Steve handled a very uncomfortable situation that I encountered with one of the drivers (Richard) and followed up to help diffuse said situation.
Wonderful experience with the purchase of our nre vehicle with Mr. Sunset Flemings at Regal Chevrolet
Sunset was awesome! Was patient and did above and beyond to make our deal go thru very knowledgeable and personable.. Ask for Sunset.
Always buy all my vehicles through regal great service and people that work there, will continue with vehicle purchases through them.
Sunset did an amazing job on the sale of my new truck. He help me with my concerns I had with the deal and executed them to get me to drive away in my new 2021 Silverado.
I am very happy and blessed that I got this amazing team at Lakeland Regal Chevrolet to help me with my car buying process. They were all very polite and helpful.
Pete was extremely helpful went out of his way to make the deal happen did his best to get me to where I needed to be the finance officer was great overall I was very pleased
I made an appointment online through Onstar that wasn't honored when showed up by Regal Chevrolet. I had to reschedule for the following week which was inconvenient for me but My advisor: Emelyn Gonzalez was great! She followed up with me before completing work and kept me informed in a timely manner of the status of my car. If your going to Regal Chevrolet service department ask to have Emelyn as your advisor she will treat you right.
I feel like my sales person really heard me about my needs about a vehicle and I left with the perfect car for myself and my family. Thank you Rick
We bought a brand new 2021 Chevy Silverado and are beyond happy with it. All thanks go to Ricky for his wonderful customer service and working with our every want/need. He was genuinely kind and a great want to help attitude which was outstanding. We will go to Regal as long as Ricky works there. Thanks to you Ricky for being such an outstanding person and sales guy. We would also like to mention the finance guy, Charles, he was very helpful and worked well on getting us the loan we needed and making sure it was fit to us ...
Ricky in sale and finance department Charles was great no B's got to point a to point b no time no haggling no hassle when I bought my 2021 Chevy 1500 let with lt1 package Saturday definitely will be back
Sunset Flemings and the Finance Manager Charlie were outstanding and professional and personable individuals that are a credit to the organization. Thanks for being there.
We worked with Matthew in sales he was fantastic to deal with. He listened to what we wanted in a vehicle, we couldn't be happier
Great customer service and friendly people!
Sunset Flemings was outstanding...professional and extremely personable... put us into the perfect chicle with a great ideal that made my wife very happy...hopefully Regal truly realizes and appreciate the wonderful sales individual they have.
Sunset Flemings at Regal Chevrolet was the consummate professional and personable. The best experience ever.
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